We are committed to supporting Agencies impacted by natural disasters such as storm, cyclone, flood, and bushfire.
Our claims staff will work with agencies to process claims as quickly as possible.
Following a disaster, we encourage you to lodge your claim at the earliest opportunity, even if you do not know the full extent of any damage. You can do this by calling 07 3035 6367, emailing us at firstname.lastname@example.org or completing the online claim form.
Agencies can immediately repair or replace damaged assets or infrastructure as required in accordance with their respective procurement practices in order to restore services.
The following information is provided to assist Agencies as they deal with the aftermath of an event.